Privacy Policy

[Koolcab Cabs India Pvt Ltd.] (“Company”, “we”, “our”, or “us”) operates [https://koolcabindia.com/] (the “Website”). This Privacy Policy explains how we collect, use, and protect your information when you use our Website and services, including car sales and rental bookings.

1. Information We Collect

We may collect the following types of information when you use our site:

  • Personal Information: Name, email address, phone number, billing address, and payment details (if applicable).

  • Vehicle Preferences: Information you provide when inquiring about or booking cars.

  • Technical Data: IP address, browser type, device information, and cookies.

  • Communication Data: Messages or inquiries you send through our contact forms.

2. How We Use Your Information

We use the collected information to:

  • Process car sales and rental requests.

  • Respond to inquiries and provide customer support.

  • Send booking confirmations, invoices, and payment receipts.

  • Improve our website, services, and user experience.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share data with:

  • Payment Gateways (e.g., Stripe, PayPal, Razorpay) to process transactions.

  • Service Providers who help operate our website and services.

  • Legal Authorities if required by law or to protect our rights.

4. Cookies & Tracking

Our Website may use cookies and similar technologies to:

  • Remember user preferences.

  • Analyze traffic and improve performance.

  • Deliver relevant content.

You can disable cookies in your browser, but some site features may not work properly.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

6. Data Security

We use appropriate security measures (SSL encryption, firewalls, restricted access) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data.

  • Withdraw consent to data processing.

  • File a complaint with a data protection authority.

To exercise your rights, please contact us at [your email address].

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with a new “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

📧 Email: koolcabindiapvtltd@gmail.com
📍 Address: Kolkata 700102
📞 Phone: 8695967455